11 The Parks, Newton-Le-Willows, WA12 0JQ
Important Information: Our response to Coronavirus Covid-19 Find out more
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Coronavirus Covid-19

Coronavirus Covid-19

Dear Client

Important Information: Our response to Coronavirus Covid-19

These are clearly unprecedented times.
We do hope that you are keeping safe and well.
In view of the escalating Covid-19 situation, we would like to reassure you that we shall continue to support you and handle your claim as efficiently as possible.
We remain open for business and will continue to operate as close to normal as we possibly can.

Operational Matters

Please be advised that all business critical staff are now working from home via remote access to our business systems within a secure IT environment.
We would ask that, where possible, you communicate with us via email, alternatively by telephone, in the usual way if necessary.
Your emails and telephone calls will be diverted to our staff working from home so our responses times might be a little slower than we would normally anticipate.
They will respond to you as quickly as possible so please bear with us during this time.

Employee and client safety

The health and welfare of our staff and clients is of paramount importance to us.
In light of the recent Government announcement, our office is now closed and will remain so until further notice.
You can continue to contact us by email, telephone or post.
We are doing everything possible to help minimise the potential impact upon your claim.